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Home » Customer care » Implementation

The Agresso Approach to Implementation

 ‘Delivering Business Benefits to meet the Customer Vision’

The Agresso Way

  • Form a close partnership with the customer
  • Proactive and flexible approach using established methodology
  • Provide high quality experienced implementation team
  • Provide best practice advice and guidance
  • Ensure the system is implemented by one team
  • Drive forward realisation of business benefits
  • Long term investment

Vision Management
Working in partnership, the Agresso Implementation Methodology ensures the customer vision and business benefits are recognised and documented, the realisation of this vision and delivery of business benefits is key to a successful implementation.

Agresso Implementation Methodology 
A critical factor in selecting a new system is the approach any supplier takes to the implementation process. Agresso has a proven international methodology based on key principles that include the high quality of all our staff, commitment to success, knowledge transfer approach, consistency of project team and timely, successful implementations.

This is successfully achieved by working in partnership with the Customer, forming one implementation team.

Agresso Experts
No-one knows the Agresso product better than Agresso staff. Using best practice approach and sector knowledge Agresso Consultants and Project Managers will work with you to ensure you maximise the benefits of your Agresso application.

Skills Transfer
Our approach to implementation is that of clear planning and a skills and knowledge transfer which ensures that the Customer understands and can support the Agresso system moving forward, providing a cost effective long term investment.

Skills and knowledge transfer to the Customer’s implementation team is achieved via a combination of generic training courses, on-site business process mapping workshops and direct business consultancy.

Agresso strongly recommends and can deliver professional End User Training for the whole user community.

Continued Business Benefit
Vision Management continues through the duration of the partnership. Post go live business benefit reviews and system upgrade management are vital to protecting your investment.

Key Benefits:

  • Clear project planning
  • Consultancy totally focused on delivering the desired value – Return on Investment
  • Best Practice processes ensure project success
  • Working as one team constantly
  • Consistent implementation approach across the whole business
  • Customer staff fully trained and able to ‘support’ themselves
  • Proven Rollout Strategy
  • Continuous Improvement & Business Benefits Realisation

 “Agresso has really been a part of our team. As we’ve developed throughout the implementation the Agresso people have helped us to kind of shape the way we do business”.

Andrea Kodner–Wenzel, Northwestern Health Sciences University, USA

Download this whitepaper

 Article - Implementing the easy way.pdf

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