Client Manager

To apply  for this vacancy please email your CV and covering letter indicating your salary expectations to Debra Russell, Personnel Advisor at debra.russell@agresso.co.uk

LOCATION: 2 x Bristol (St George’s Hall) based, 1 x Swansea based

ROLE OVERVIEW

To act as Agresso’s day to day contact for the client organisation and to act as a facilitator for Client interaction with all Agresso Internal Departments.

KEY TASKS AND RESPONSIBILITIES

To provide weekly management information

To ensure that systematic contact is maintained with all allocated clients as specified in relevant Customer Interaction documents

To provide support to Account Managers, including the issuing of sales quotations and subsequent order administration

To keep client records of contacts within the client site up to date

To ensure that the relationship is co-ordinated across marketing, sales, consultancy and support

EXPERIENCE, SKILLS & PERSONAL QUALITIES

Essential

Ability to use initiative and work alone or as part of a team

Ability to communicate clearly and confidently, both written and verbally

Organised, with strong attention to detail

Friendly and professional manner

Ability to investigate and solve problems

Proficient in using Microsoft Office

Understanding of Business Processes and Commercial awareness

Desirable

Previous experience of Account Management/Client Management or managing multiple accounts

Knowledge of Accounting (part and/or qualified accountant)

Knowledge of the public sector

Over time we aim to evolve the role into a full Client Management position depending on the needs of the business and the successful candidate. Further details regarding this will be provided upon application.